Privacy Policy

Last updated: 31 July 2026
At Spirit Crystal Academy, I value your privacy and take your personal information seriously.
This Privacy Policy explains what information I collect, why I collect it, how I use it and the choices you have regarding your personal information. I only collect information that is necessary to provide my services and run the Academy.

About Spirit Crystal Academy

Spirit Crystal Academy is owned and operated by Jade Rowan.If you have any questions about this Privacy Policy or how your personal information is handled, please contact:Email: [email protected]

What Information I Collect

Depending on how you interact with Spirit Crystal Academy, I may collect:

Your name
Your email address
Your telephone number (if you choose to provide it)
Information relating to your course enrolment
Payment information (payments are processed securely through Stripe)
Messages or enquiries you send by email or through my website
Anonymous website usage information collected through Google Analytics

I only collect information that is relevant to providing my services and supporting your learning.

How Your Information Is Used

Your information may be used to:

Respond to your enquiries
Enrol you on a course or workshop
Arrange your one-to-one training sessions
Provide access to course materials and resources
Process payments
Maintain accurate student records
Meet legal, financial and accounting obligations
Improve the Spirit Crystal Academy website and learning experience

Your personal information will never be sold or shared with third parties for marketing purposes.

Student Records

As part of your training, I may keep records relating to your course enrolment, attendance, progress, case studies, certificates and any information you choose to share during your learning.These records are stored securely and are used only to deliver your training, support your learning, issue certificates where applicable and meet legal or accounting requirements.

Payments

Payments are accepted securely through Stripe.Spirit Crystal Academy does not store your full debit or credit card details.Your payment information is processed in accordance with Stripe's own Privacy Policy.

Website Analytics and Cookies

This website uses Google Analytics to help me understand how visitors use the website and how I can improve it.Google Analytics may use cookies to collect anonymous information such as:

Pages visited
Time spent on the website
General visitor behaviour

This information does not normally identify you personally.You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how some parts of the website function.

Cookies

This website uses cookies to help it function correctly and to understand how visitors use the site.Some cookies are essential for the website to operate, while others (such as Google Analytics cookies) help me improve the website by collecting anonymous information about how it is used.When you first visit this website, you'll be asked whether you wish to accept non-essential cookies. You can also control or disable cookies at any time through your browser settings. Please note that disabling some cookies may affect how parts of the website function.

How Your Information Is Stored

I take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.Information is stored securely and retained only for as long as necessary to provide my services or to meet legal, accounting or regulatory obligations.

Sharing Your Information

Your personal information will only be shared where necessary to provide my services or where required by law.This may include trusted service providers such as:

Stripe (payment processing)
Google Meet (online training sessions)
Google Workspace (secure storage of course-related information)

These providers are responsible for protecting your information in accordance with their own privacy policies.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information I hold about you.
Ask me to correct inaccurate or incomplete information.
Request that your personal information is deleted where appropriate.
Request that the use of your information is restricted in certain circumstances.
Object to the processing of your information where applicable.
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your information has not been handled correctly.

If you would like to exercise any of these rights, please contact me using the email address above.

External Websites

This website may contain links to other websites.I am not responsible for the privacy practices or content of external websites and encourage you to read their own privacy policies.If you choose to subscribe to my Substack publication through this website, your email address will be processed by Substack in accordance with its privacy policy.

Changes to This Privacy Policy

From time to time, I may update this Privacy Policy to reflect changes to my services, legal requirements or the way Spirit Crystal Academy operates.The most recent version will always be available on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Spirit Crystal AcademyEmail: [email protected]